Shipping Policy
Effective Date: 21/05/2024
Thank you for choosing Corrosion Instruments. Please review our shipping policy below:
1. General Shipping Terms
- We ship exclusively to business addresses. We do not ship to residential addresses.
- All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and provide an estimated shipping date. Alternatively, we will provide the manufacturing lead time
- Corrosion Instruments reserves the right to choose the shipping carrier and service that best suits our needs and timelines.
2. Shipping Costs
- Shipping costs are calculated based on the weight, dimensions, and destination of the items in the order. Any applicable shipping charges will be added to your order total at checkout.
- Customers are responsible for all shipping costs, including any additional charges for expedited shipping, special handling, insurance, import levies, etc.
- Any additional expenses will be invoiced to the purchaser and the goods will be shipped once the expenses have been paid
3. Handling Time
- Orders of in-stock items are typically processed and shipped within 3-5 business days after receiving payment.
- Custom or bulk orders may require additional handling time. We will provide an estimated shipping date for such orders.
- Corrosion Instruments is a manufacturing company, many of our products are manufactured on order and may be subject to extended lead times.
4. Shipping Methods and Delivery Times
- We offer standard shipping methods, with estimated delivery times varying based on the destination. Delivery times are estimates and are not guaranteed.
- Corrosion Instruments is not responsible for any delays caused by the shipping carrier, customs clearance, or other factors beyond our control.
5. International Shipping
- We ship to select international destinations. Please contact us directly for international shipping inquiries and quotes.
- Customers are responsible for any customs duties, taxes, or import fees associated with international shipments.
6. Order Tracking
- Once your order is shipped, you will receive a shipping confirmation email with tracking information.
- It is the customer’s responsibility to track the shipment and ensure someone is available to receive the delivery.
7. Shipping Address Accuracy
- Customers are responsible for providing accurate and complete shipping addresses. [Your Company Name] is not responsible for shipments delayed or lost due to incorrect or incomplete address information.
- Any additional charges incurred due to incorrect or incomplete address information will be the customer’s responsibility.
8. Damaged or Lost Shipments
- In the event of a damaged shipment, please contact us within 7 days of receipt with photographic evidence of the damage.
- Corrosion Instruments will file a claim with the shipping carrier and work with you to resolve the issue.
- For lost shipments, please contact us as soon as possible. We will work with the shipping carrier to locate the shipment and provide updates.
9. Returns and Exchanges
- Our standard return policy applies to all shipped orders. Please refer to our Return Policy for details on returning or exchanging items.
10. Changes to This Policy
- We reserve the right to update or modify this shipping policy at any time without prior notice. Changes will be effective immediately upon posting on our website.
For any questions or concerns regarding our shipping policy, please contact us at [Customer Service Email].
Corrosion Instruments
Contact Information:
- Email: admin@corrosioninstruments.com
- Phone: [Customer Service Phone Number]
- Address:103/3 Mansfield St, Palmerston, NT, Australia 0830